Frequently Asked Questions
What is your shipping Policy?
I ship primarily FedEx and UPS, but occasionally USPS. 96" panoramas must be shipped via truck freight, which is around $200. I ship within 2 or 3 days if I have the art in stock. If I have to order your piece, it can take 2 to 3 weeks. I use low volume, high quality labs, and they are not as fast as automated robot-run printmaking facilities. I do not have the lab ship directly to you--instead, I receive the artwork, sign it and inspect it. Quality is my #1 goal.
What is your Policy on Returns/Exchanges/Refunds?
If you are unhappy with your artwork for any reason, I will exchange it at no charge to you, or refund the purchase price.
How do I care for my prints?
Simply wipe them with a damp cloth. To avoid scratching metal prints, use a microfiber cloth and a non-ammonia cleaner. For acrylic prints, the use of an acrylic cleaner is recommended.
How long will my prints last?
All my prints are made with archival inks. Labs that test such things predict 90--120 years before noticable fading.